Consumer Law

Fighting for justice for indigent victims of consumer fraud and abuse is the hallmark of Public Counsel's oldest project, the Consumer Law Project ("CLP"). Since its inception in 1977, CLP's staff of experienced consumer attorneys and paralegals have worked with thousands of pro bono lawyers in the private bar representing low-income consumers who have fallen prey to a variety of scams. Read More

Contact Information

For more information about our services and our intake hours, call:

  Consumer Issues

  • Consumer Issues Intake Line
    Mondays and Wednesdays
    2–4 p.m.

    (213) 385-2977 x700

  Bankruptcy Assistance

  • Bankruptcy Intake Line
    (Flyers: English | Spanish)
    (213) 385-2977, ext. 704
    Monday – Friday
    2–4 p.m.
  • L.A. Bankruptcy Self-Help Desk
    (Flyers: English | Spanish)
    Mondays and Wednesdays
    10 a.m.–12 p.m. and 2–4 p.m.
    Closed on court holidays
    Arrive 30-60 mins. early for security
  • Next Foreclosure Prevention Clinic Tuesday, Jan. 21st at ACCE New Foreclosure Prevention Clinic on Jan. 21st from 6:00 p.m. to 8:00 p.m. at Alliance of Californians for Community Empowerment (ACCE).
  • Foreclosure Self Help Desk Public Counsel's Foreclosure Self Help Desk provides assistance to homeowners with legal questions related to foreclosure. The Self Help Desk is held on the first Tuesday of each month from 9:30 a.m. to 12:30 p.m. Services are BY APPOINTMENT ONLY.
  • Bankruptcy Self Help Desk Public Counsel's Bankruptcy Self-Help Desk provides walk-in bankruptcy advice on Mondays and Wednesdays, 10 a.m. to 12 p.m., and 2 p.m. to 4 p.m.
  • Bankruptcy Pro Se Clinic If you are interested in filing Chapter 7 bankruptcy, this interactive workshop will discuss bankruptcy and alternatives to bankruptcy, and teach you how to complete the bankruptcy petition and schedules yourself.
  • Toberman Legal Clinic Public Counsel's legal clinic at the Toberman Family Source Center provides general intake concerning a broad array of legal issues including consumer scams, landlord-tenant, government benefits and immigration issues. This clinic serves clients of the Toberman Family Source Center.
  • Public Counsel CARES: Connecting Angelenos to Resources and Essential Services Public Counsel CARES, formerly known as the General Relief Advocacy Project (GRAP), is a legal advocacy project that takes place in the LA County Department of Public Social Services (DPSS) welfare offices. Through the project, volunteer attorneys and students assist impoverished, hungry, and homeless clients with emergency shelter, food, health, transportation, and other social service needs.
  • Homeless Youth Legal Clinic at My Friend's Place Public Counsel's homeless youth legal clinic at My Friend's Place provides a broad range of free legal services and educational workshops for homeless and runaway youth.
  • PATH Legal Clinic Public Counsel's legal clinic at People Assisting the Homeless (PATH) provides comprehensive legal intake and referrals to homeless individuals.
  • Appellate Self Help Clinic Public Counsel's Appellate Self Help Clinic helps pro se litigants represent themselves in civil appellate matters
  • Pro Per Guardianship Clinic Public Counsel's Skadden Arps Pro Per Guardianship Clinic assists with legal guardianship petitions for adults caring for children whose parents cannot or will not properly care for them. The clinic also assists with petitions for visitation and termination of guardianship.
  • Proskauer Federal Pro Se Clinic Public Counsel's Proskauer Federal Pro Se Clinic assists unrepresented litigants in the U.S. District Court for the Central District of California.
  • Banking and Payment Systems Using credit vs. debit cards, cashing checks and opening bank accounts, and shopping for money wire transfers.
  • Bankruptcy Find out answers to frequently asked questions about bankruptcy, how to use credit wisely after bankruptcy, and your legal rights during and after bankruptcy, in these publications from the National Consumer Law Center and Nolo Press.
  • Benefits Information on food, housing, and medical assistance, as well as other types of benefits and programs to help those in need.
  • California Department of Consumer Affairs Links The California Department of Consumer Affairs helps consumers learn how to protect themselves from unscrupulous and unqualified individuals.
  • Cell Phones and Phone Bills How to buy a cell phone, dealing with cell phone problems, and what to do about mysterious charges on your phone bill.
  • Claim of Exemption from Wage Garnishment Is someone taking part of your paycheck? You may be able to stop this with a claim of exemption. Find out more in this flyer created by Staff Attorney Brian Bilford of Neighborhood Legal Services of Los Angeles County.
  • Credit Cards What to think about before taking out a new card, advice on the new credit card protections, and how to legally settle your credit card debt.
  • Credit Counseling, Credit Reports, Credit Scores, and Credit Repair Find out the truth about credit counseling, credit reports, credit scores, and credit repair.
  • Debt Collection Find out how to get real help with debt problems, and dealing with debt collection harassment.
  • Disputes with Attorneys The Los Angeles County Bar Association and California State Bar each offer methods for dealing a dispute you might have with an attorney you have hired.
  • Fraud Learn how you can protect yourself and report fraud by using these resources from the Financial Fraud Enforcement Task Force.
  • Health Care Find information about health care and health insurance, and how to avoid health care scams.
  • Homeowners Learn how to save your home from foreclosure, avoid high-cost home loans, and other resources for homeowners.
  • Identity Theft Identity theft happens when someone steals your personal information and uses it without your permission. It's a serious crime that can wreak havoc with your finances, credit history, and reputation -- and can take time, money, and patience to resolve.
  • IRS Information Useful information from the IRS, including offers in compromise, the collection process, and taxes and bankruptcy.
  • Immigrants Learn how to avoid dishonest immigration consultants, and about other consumer-related issues for immigrants
  • Older Consumers Find out more about issues pertaining to older Americans, including bankruptcy, identity thefty, credit cards and reverse mortgages in these publications from the National Consumer Law Center.
  • Payday Loans Payday loans are short-term cash loans based on personal checks held for future deposit or on electronic access to the borrower's bank account.
  • Renters & Eviction Issues Help for renters who are about to be evicted, and tenants who are renting properties that have fallen into foreclosure.
  • Self-Help Resource Centers Located at Superior Court locations throughout L.A. County, Self-Help Resource Centers provide education and assistance to parties who do not have attorneys and need to complete documents and court procedures on their own.
  • Student Loans Find out more about dealing with student loan debt, bankruptcy and student loans, debt forgiveness, deferment, forbearance, and repayment options.
  • Useful Websites These links provide information on legal resources, general consumer information, legal services, resource centers, car information, helpful financial tools, retailer and trade associations, and government websites.
  • Surviving the Economic Challenge - Useful Materials for Individuals and Families Have you or someone in your family lost your home or job? Are you or your family struggling to stay in your home and meet your financial obligations due to the economic downturn? This document contains helpful information about legal issues that you may be facing, and referrals to social service agencies that can assist with your specific needs.